Payment Policy

Last Updated: September 27, 2026

At Kitchinus, we want the checkout process to be simple, secure, and transparent.

This Payment Policy explains how payments are handled when you purchase products from kitchinus.com.

Accepted Payment Methods

Kitchinus accepts the following payment methods:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • MasterCard
  • Visa
  • Visa Electron

Depending on availability, these may include major credit and debit cards and other payment methods supported by our Shopify checkout.

Available payment methods may vary depending on your location, device, and other checkout conditions.

Payment Authorization

When you place an order, your selected payment method must be successfully authorized before your order can be processed.

If your payment cannot be authorized or is declined, your order may not be completed.

Please verify that your billing information, card details, and other required payment information are accurate.

When You Are Charged

Payment is generally processed when you complete your purchase and your order is successfully placed.

You should receive an order confirmation after a successful purchase.

If you do not receive an order confirmation, please check your email's spam or junk folder first. If you still cannot find it, contact us at: support@kitchinus.com

Pricing and Currency

Unless otherwise stated, prices displayed on Kitchinus are shown in U.S. dollars (USD).

The total amount payable, including applicable shipping charges and any applicable taxes shown at checkout, will be displayed before you complete your purchase.

Sales Tax

Applicable sales tax may be calculated and collected at checkout based on your shipping destination and applicable tax requirements.

The amount of any applicable tax will be displayed during checkout before payment is completed.

Payment Security

Your security is our priority.

  • We use secure SSL encryption technology to protect your personal and financial information.

  • Payment details are processed through trusted third-party payment providers.

  • Kitchinus does not store full credit card details on our servers.

We take reasonable measures to safeguard all transactions made on our website.

For additional information about how information is handled, please review our Privacy Policy.

Payment Problems

If your payment is declined, please check:

  • Your card number
  • Expiration date
  • Security code
  • Billing address
  • Available funds or credit
  • Whether your card issuer has blocked the transaction

If the problem continues, please contact your bank or card issuer or try another available payment method.

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us at support@kitchinus.com.

Please include your order number and relevant payment information so we can investigate the issue.

Refunds and Payment Reversals

If a refund is approved under our Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may depend on your bank or payment provider.

Kitchinus does not control the processing time of your bank or card issuer.

Order Cancellation

If you need to request an order cancellation, please contact us as soon as possible at: support@kitchinus.com

We will review the status of your order and determine whether cancellation is possible.

Once an order has entered processing or has been shipped, cancellation may no longer be possible. In such cases, the request may need to be handled according to our Refund Policy.

Contact Us

If you have questions about payments, orders, or checkout, please contact us:

Kitchinus

Email: support@kitchinus.com
Phone: +1 (848) 243-0781
Address: 109 Madison Ave, River Edge, NJ 07661, United States